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2003 NISSAN MURANO

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Total Reviews: 31
Average Overall Satisfaction: Start Rating

Murano CVT
by
Gina From Grand Haven, Michigan

Appearance:
Comfort
Performance
Value
Overall Satisfaction
Date: 12/23/05
Pros:

I was happy with the uniqueness of this vehicle and the smoothness of the ride.

Cons:

No support from Nissan after purchasing a $40,000.00 vehicle once it hit 100,000 miles. Isn't that the only con that should matter?

Review:

I have a 2003 Nissan Murano and I was driving and heard a slam and the check engine light came on. I had to have it towed to our dealer. The transmission went out on it. We contacted Nissan for help under the 'good faith' policy they offer and they declined. I spoke with someone (a specialist) that said, 'We aren't going to help you because your vehicle is over 100,000'. The 'specialist' is actually a 'customer service representative' He couldn't even tell me what improvements were made to the transmission or what the 'good faith' policy covers. He basically told me that I must have driven the vehicle rough in order for this to happen. I would also like to add that the cat. converter also went out on this vehicle.


Was their biggest fan and now....
by
Used to love my car From Sykesville, Maryland

Appearance:
Comfort
Performance
Value
Overall Satisfaction
Date: 11/15/05
Pros:

Fun to drive, comfortable, spacious

Cons:

Too much time in the shop and the repairs are costly.

Review:

Loved the car for the past 2 1/2 years. Put 50K miles on it w/out any problems. Unfortunately in the last 4 months its needed a new alternator, new transmission, new fuel tank cover release and new door actuator. One dealer has been good to work with and the other dealer has been very difficult to work with. Car is out of warranty now and I'm not happy about replacing parts that aren't linked to mileage or age. Very expensive repairs in the past few months. Thinking of selling a cart that until recently I loved.


Overall, pretty satisfied
From
Dallas, TX

Appearance:
Comfort
Performance
Value
Overall Satisfaction
Date: 11/04/05
Pros:

Roominess, styling, drive experience. Upgraded sound system is terrific.

Cons:

Rattles a little, not everyone thinks seats are comfortable.

Review:

Almost 50K miles and few problems. Gas mileage consistently at 21+, no alternator problem as referenced by some. Vehicle is very roomy and has good acceleration. There is some cabin noise and rattles, but not too bad. Replacement tires hard to find. Overall, pretty happy......


2003 Murano Can be called a death trip
by
Erekk Maxwell III from San Francisco CA

Appearance:
Comfort
Performance
Value
Overall Satisfaction
Date: 9/19/05
Pros:

Not much

Cons:

Murano Sucks!

Review:

1400 miles, had no steering because of alternator loose wire problem, also suspension rods had to be replaced plus other problems. Lost control of vehicle that had its own mind and targeted a cement garbage can than took the ride further into a lamp posr. So I had damage to the front as well as both right and left fender. The total replacement of parts came to $3,989.89 and since Nissan wrote me a letter...
"Nissan found no evidence of a defect, failure or malfunction. Based on the inspection of the vehicle which to offer financial assistance in this matter, which should be referred to my insurance company"
I didn't involve my insurance, instead decided to pay out of my pocket, for the following.....
>>Repl R LWR FRONT SUSP CONTROL
>>Repl INR STEERING TIE ROD
>>Repl OTR STEERING TIE ROD
>>Repl 4 WHEEL ALIGNMENT
>>>>>> Plus other various adjustment, paint and replace damaged parts. to the tune of $3,989.89
not to mention that I also have the extended warranty.
.. A BRAND NEW CAR WITH 1400 + MILES AND I'M SUPPOSED TO BE A VILLAGE IDIOT WHO DOESN'T KNOW BETTER..I have news for them and it's one word and that is SUE for physical and mental pain. I trusted Nissan even from before they changed names and never ever had problems, but this time they've gone too far.
All I can say go out and buy a Honda because they let you know right away if there's a problem not like Nissan who waits until someone dies which I came close to a hair.


Nissan Murano SE AWD
by
Mark from Carson, California

Appearance:
Comfort
Performance
Value
Overall Satisfaction
Date: 9/15/05
Pros:

Sleek design

Cons:

Low mileage, mine is showing 12-13 mpg city. Lots of problems encountered 1. rattling windows-unfixed up to now 2. rattling sun visor 3. squeaking and clunking noise on front brakes-unfixed 4. popping noise on right front wheel-unfixed 5. car leans to right and dealer can't and never fixed 6. SES comes on and off

Review:

Fell in love with the design. Hate the problems, the dealer and service advisors, feel like they know-all but know nothing.



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